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Mainstage Theatrical Supply

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Case Study
Mainstage is a large theatrical supplier with offices in Milwaukee Wisconsin, Pensacola Florida, and Memphis Tennessee. Mainstage needed the ability to control the content management of their website for all locations. The company also needed a Corporate Intranet that IBS designed as well. Mainstage wanted a full complement of dynamic web applications including an e-commerce store to take their products online for the firtst time, a blog to encourage and enhance customer interaction and various internal corporate applications that could be accessed by all offices from a single interface.

When I first started the process of looking at having an outside company revamp our website, there was some resistance due to the perceived expense.  After I was able to show your quote with the features we were to receive, there was some skepticism as to whether you'd be able to deliver.  I'm happy to say that not only did you deliver, but your willingness to go above and beyond the call of duty to find or create resolutions was amazing.  Nobody has complained about the cost, either!

I was, to say the least, somewhat surprised at what we actually received, even after that original quote - I don't think I've ever dealt with a company so "invested" in our business.  Your observations and suggestions have been most helpful and I appreciated you handling us so carefully through the process.  That we weren't able to devote all OUR attention to the process was a problem and yet you were patient.   You have continued to respond to all of our calls quickly and efficiently, too. I obviously don't have to worry that now the site is up and running, you are going to put us at the back of the support line.

Being able to add and edit content at will is fabulous - I get to spend my time developing and designing my content instead of figuring out layout and HTML.  Our customers love the new layout.  They'll love it even more as we continue to load in new site features and give them more and more access to who we are and what we do as well as our full product line.

I would (and have) recommend you to anyone who is looking for an outside company to design their site.  I look forward to a long and prosperous relationship between Mainstage and IBS!

Warmest Regards,
Sherri Sternke
Mainstage Theatrical Supply, Inc.
2515 W. Cervantes St.
Pensacola, FL 32505
850.434.6046 fax